Privacy Notice

This notice explains what personal data ReloClarity processes, why, and the rights you have. It covers this website (reloclarity.com) and the ReloClarity console at app.reloclarity.com. It describes what the product actually does today.

1. Who we are

ReloClarity is operated by Athanix OÜ ("ReloClarity", "we", "us"), which is the controller of the personal data described here. Our full company details and postal address are on the Legal Notice.

For privacy questions or to exercise your rights, email privacy@reloclarity.com.

2. This website sets no cookies and runs no trackers

The public pages on reloclarity.com (the landing, the sample record, the learn guides, the baseline request form, and this notice) set no cookies, use no browser storage, and load no analytics, advertising, or third-party tracking of any kind. That is why this site shows no cookie banner: consent is required for non-essential cookies, and we set none at all.

One application serves both this site and the console, so the sign-in page is reachable on this domain too. Signing in is the only action that sets a cookie: the strictly necessary session cookie described in section 5, and nothing else.

3. The baseline request form

The form at /baseline is the one place on the marketing site where you send us personal data, and only when you choose to submit it. It collects your name, your work email, your company, and optionally your role, your program size, and a free-text description of what you would like modeled.

We use this solely to respond to your request for a program baseline and to contact you about it. We process it because you asked us to get in touch, as a step taken at your request before any contract, and because we have a legitimate interest in answering you. The submission is stored in our database as the record of your request, and an internal notification is sent to our team so we can respond. We do not add you to any marketing list and we do not pass your details to an external marketing service; if a contact tool is ever adopted for these requests, this section will name it before any such transfer happens.

4. The product is read-only and benchmarks are anonymized

ReloClarity models, benchmarks, and documents relocation home-sale fees. It is read-only by design: it never executes a transaction, moves money, or instructs any party. The market benchmarks it shows are anonymized aggregates computed across many moves; a cohort is exposed only when it contains at least five moves, so no figure identifies a single employer, agency, or household. No customer ever sees another customer's raw terms.

5. The console (app.reloclarity.com)

If your organization holds an account, we process:

• Your email address, to sign you in. Sign-in is passwordless: a WebAuthn passkey (your device is the key) is primary, and an authenticator app (TOTP) code is the fallback. Credential material is stored to the security standard of our authentication library; the private key never leaves your device.
• Sign-in protection data: the requesting context is used transiently to rate limit sign-in attempts.
• The relocation data your organization loads into its workspace (moves, fees, policies), processed to provide the modeling, benchmarking, and documentation service and to produce your evidence log. Each workspace is isolated from every other at the database level.

The console sets one cookie, and no others:

It requires no consent banner: it is strictly necessary to keep you signed in, it is first-party, and there are no advertising or tracking cookies.

6. Who processes data for us

We use a small set of infrastructure providers acting on our instructions, under contracts that restrict their use of data to providing their service: Vercel for application hosting, a managed PostgreSQL database for storage, Brevo for transactional email delivery, Slack for our internal team notifications, and Sentry for error monitoring. When paid self-serve plans open, payments will be processed by Stripe, and we never see your full card details. We do not sell personal data, we run no advertising, and we do not use your data to train models.

We may disclose information where the law requires it or to protect the rights, safety, or property of ReloClarity or others.

7. Where data is processed

Most of our providers are US-incorporated companies and most processing happens in the United States. Where personal data does cross a border, we transfer it only under a mechanism the applicable law recognizes, such as an adequacy decision or standard contractual clauses, with additional safeguards where they are needed. You can ask us at privacy@reloclarity.com which mechanism covers a given transfer.

8. How long we keep data

• Baseline requests: kept as the record of your enquiry, then deleted when no longer needed to respond or as required by law.
• Console sessions: for the duration of the session.
• Account and workspace data: for the life of the account, then as required by law.

9. Your rights

Data-protection laws in many countries give you rights over your personal data, typically to access it, to correct it, to have it deleted, and to object to certain processing. Write to privacy@reloclarity.com and we will honor the rights that apply to you under your local law, within the time that law allows. Where we hold data because your organization loaded it into its workspace, we may refer your request to your organization, which controls that data.

10. Children

The service is for businesses and is not directed at children.

11. Changes to this notice

We update this notice when the product's data flows change, and the date above with it. Material changes to console processing are announced to account holders by email.

12. Contact

Privacy: privacy@reloclarity.com. General: support@reloclarity.com. Our postal address is in section 1.